Fresh Technology
Served Daily

Whole Mackerel is an IT support and IT services company in Boston, MA. We work with businesses and residential customers alike, managing all aspects of technology intelligence solutions that make your investments work for you cost-effectively and elegantly.


Technology is ours,
yours is something else

We will help you determine the right hardware, software and service platforms; help you buy/lease/rent them at the best price; install and configure them; and keep them running to get the most out of them.

Whole Mackerel is an IT support and IT services company in Boston, MA. We work with businesses and residential customers alike, managing all aspects of technology developing solutions to meet their specific demands. Our main areas of focus include:

Just Fix it

OK, we can do that, but never without considering the complete costs of repair vs. replace.


Determine your existing inventory and evaluate usefulness/plan for upgrading, replacing, etc. What are your current obligations? What are the areas for increased productivity? What’s out there, and is not just really cool, but really works?

We offer a complete technology solution, so that you can focus on your clients’ needs and not the tools you use to produce your work.

Yes, we provide 24-hour on-call support (on-site or remote), so you do not have to worry about troubleshooting your systems while trying to get your tasks off your to-do list.

  • We may be alerted to problems before you are and fix them before you know it.
  • Secure access to your facility means that we can “be” there anytime.
  • You’re not a Fortune 500 company, but you’ve got a CIO.

Our Clients

We work with our clients to maximize their return on IT investments by providing complete IT solutions or project-specific support.

Small Army considers themselves professional storytellers but the industry they reside in is called advertising. They believe that marketing is about sharing stories and creating relationships. It's about creating a conversation and arming people with the story about you that resonates with them. As a result, they want to share it with their friends.

SPINE is a marketing communications firm specializing in brand creation, message development, and cross-media execution. We align these core areas of expertise to help you acquire new customers, increase market share, elevate your image, and streamline communications.

Metis Communications is an integrated communications firm that works with B2B emerging and public companies.

Essential aligns user desires, business needs and design vision in the pursuit of more compelling user, product and brand experiences. Our process turns ideas into products that help our clients compete more effectively, lead more confidently and define new markets.


We help you work
faster and smarter

  • Mac and PC maintenance and troubleshooting
  • Software and hardware conflicts resolution
  • LAN and WAN networking infrastructure
  • Internet set-up, firewall implementation
  • Disaster recovery and relocation planning
  • Evaluation of current contracts to find efficiencies
  • Technology planning and management
  • Software and hardware purchasing and upgrades


Evaluate options, choose platform, migrate and manage

Data Management

  • Server architecture
  • File structures
  • Font Management

Internet Access

  • ISP Availability
  • Protection


  • Smartphone, Tablet, PC and Mac harmony (we don’t just say it, we do it)
  • File/Web/Application-Specific servers
  • Printer and plotter networking
  • Network Infrastructure: routers/switches/wireless solutions
  • Telephone/Communication systems
  • Audio/Visual Systems: whiteboards, interactive remote presentation
  • Camera Surveillance/Security/Home-Automation


  • Licensing and OS/version compatibility
  • Conflicts with other products

Inter-/Intra-Office Collaboration

  • WAN/VPN installation and maintenance
  • Virtual Presence (Audio/video conferencing, Virtual Meeting rooms)
  • Remote-site file transfer mechanisms intra-office/vendor/contractor/client

Compliance/Business Continuity

  • BCM (Business Continuity Management)
  • Implement back-up and archive routine
  • Regulatory Compliance (HIPAA/CMR17/PCI)

Technology Management

  • Effective management and use of current assets
  • Evaluation of current contracts and product sourcing
  • Future purchase planning/budgeting
  • Equipment recycling/liquidation/donation
  • Personnel moves/adds/changes
  • Moves: coordination with ISPs, etc.

Reseller Information

As authorized resellers of many hardware and software products, we obtain favorable pricing and pass that along. Non-profit pricing is available in most cases.

  • Adobe
  • Dell
  • G Suite” title=
  • Avaya
  • Microsoft
  • McAfee
  • Netgear
  • Sony
  • Carbonite
  • DropBox

Step back, understand,

  • Understand – where you are and why you’re here
  • Dream – for the perfect world
  • Plan – intelligent, affordable, realistic goal
  • Implement – acquire, install, configure, train, maintain


Your business and where it’s going

  • Business objectives and goals
  • Fiscal responsibilities and current contracts
  • Desired technology functionality

Your team and their headaches

  • Work needs and bottlenecks
  • Short-term and long-term needs
  • Items that can increase productivity

Your current technology assets

  • Document current infrastructure
  • Stabilize current systems
  • Determine shortcomings


Maintain current systems

Develop technology plan

Implement plan with minimal work interference

Evaluate plan to assure effectiveness


Contact Us
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Whole Mackerel

46 Hastings Street
Boston, MA 02132